Frequently Asked Questions
What can FMWeb be used for?
- requesting services from Facilities Management
- reporting building temperature problems
- getting light bulbs replaced
- requesting service for pest control problems
- estimates for minor remodeling
- disposal of furniture or equipment
- billable service requests
How can I get access to FMWeb?
All university employees should be able to login into FMWeb using their NetID and password. If you experience a problem logging into FMWeb, please contact our Customer Support team at (312) 996-7511 or send an email requesting FMWeb access to servdesk@uic.edu.
When should I call Facilities Customer Support?
- urgent service requests
- general service requests
- snow removal
- light bulb replacement
- using an outside vendor for minor remodeling and/or decorating
How do I know who my Zone Manager is?
Please refer to the Zone Management page.
When should I contact Transportation?
- UIC bus routes and schedules
- University vehicle rental
- Chauffeur service
- Paratransit service
- Moving services
Who do I contact for building access or keys?
Submit a ticket to buildingaccess@uic.edu. You will need to include:
- UIN(s) of person(s) needing access
- purpose of the access
- building and/door(s) involved
UIC Lockshop
- call (312) 996-2826
Who do I contact for snow removal?
Call 5-SNOW or (312) 355-7669 to report any snow- or ice-related problems on campus. Please provide the following information:
- location
- time
- phone number or e-mail address for follow-up, if desired.